LINQ Qonnect ("us", "we", or "our") operates the LINQ Qonnect mobile application (the "Service").
User Information
When you use LINQ Qonnect, you may be required to log in using your mobile number. We collect and store the following information:
We use the mobile number you provide for the sole purpose of user authentication during the login process.
We offer a screen sharing feature within LINQ Qonnect. This feature allows you to share your device screen with our support team for assistance. Please note that screen sharing may involve sharing sensitive information, and we take security and privacy seriously when using this feature. Screen sharing is initiated by the user and requires your explicit consent.
Within the LINQ Qonnect app, you have the option to create cases for various purposes, such as device upgrades, cancellations, suspensions, and more. When creating a case, you may provide information related to your request. This information is used solely for the purpose of processing your case and providing you with the requested support or services.
We do not sell, trade, or otherwise transfer your mobile number or case-related information to outside parties. Any information shared during case creation is used solely for the purpose of providing support and services and is not shared with third parties.
We take data security seriously and implement reasonable measures to protect your mobile number, screen sharing data, and case-related information.
We may update this Privacy Policy from time to time to reflect changes in our practices and Service. We will notify you of any changes by posting the updated policy on this page.
If you have any questions or concerns about this Privacy Policy, the screen sharing feature, case creation, or your data, please contact us at AMTeam@linqservices.com.